TURKISH CUSTOMS ADMINISTRATION

STRATEGICAL PLAN FOR 2005-2010

 

VISION:

 

To establish an exemplary customs administration in international customs communities and to become the best one with creative, progressive and professional principles and approaches within EU and its own geographical borders.

 

MISSION:

 

To simplify customs procedures for international trafficking of goods and travelers and to accelerate Turkey’s full membership to EU in harmony with government policies by implementing the simplified customs procedures in effective control mechanisms.

 

INDISPENSABLE VALUES:

 

·          Determination

·          Motivation

·          Reformism

·          Openness

·          Integrity

·          Justice

·          Team spirit

·          Carefulness

·          Sensitivity

·          Resourcefulness

 

STRATEGICAL MACRO GOALS:

 

·          EU RELATIONS: FULL MEMBERSHIP PROCESS AND SERVICES IN ACCORDANCE WITHIN EU STANDARDS

 

A Customs Administration which protects the EU’s external borders and becomes a part of EU customs administrations,

 

        -      to provide the highest contribution to conclusion of EU full membership negotations,         
           -         to adapt fully to EU customs procedures (Pan-European Origin Cumulation, The Mediterranean-Pan_European Origin Cumulation,  Free Trade Agreements, Administrative Assistance Agreements, Transit Regime, TARIC, Single Administrative Document)
      -         to implement effectively EU foreign trade regime, including restrictions and control regimes at the very east borders of EU
      -         to be a party to all agreements signed by EU aiming at rendering efficient customs services for administrative cooperation and assistance between customs administrations.

 

·          e-CUSTOMS

 

Facilitating legal trade and combating with illegal trade

 

-          to employ qualified experts well-trained on international standards

      -     to make use of high technology facilities and to expand the existing intelligence network

 

·          CLIENT BASED AND QUALIFIED CUSTOMS SERVICE

 

Work with amateur understanding, but service with professional understanding,

 

Specialized personnel for better service.

 

-          Create “Customs Academy” in virtual environment

-          Re-train 25% of personnel per year

-          Triple the number of qualified personnel

-          Follow up all information on personnel in electronic environment

 

 

 

 

 

 

·          CLIENT BASED AND QUALIFIED CUSTOMS SERVICE

 

Transparency and accountability

 

      -          Quality service and contemporary standards in management approach
      -          A rapid, flexible, decisive, consistent, fair Customs Administration
      -          A dynamic atmosphere in terms of a flexible and rapid functionality and management system